Managing Interactive Media

Managing Interactive Media

Links

General project management resource Management Trainee web site: includes over 60 expert contributors who reguarly update and add. Not specifically for interactive media and concentrates on information for people moving into management rather than experienced practitioners. You can also register for a free monthly newsletter. www.managementtrainee.co.uk
Prince2 Project Management Methodology Interactive media and Prince2 project management methodology www.atsf.co.uk
Interactive Design – Briefs UK Office of Government Commerce (Policy section) www.ogc.gov.uk
Xplane collects blogs and sorts them into categories for you. The following is useful: Xplane Publications Design Blog – category Design for Business xplane.com
Design Council – Business section, range of useful information www.designcouncil.org.uk
Public sector tenders Is accreditation the way forward? – article on public sector tenders and the client/supplier debate, British Design Innovation, 2006 www.britishdesign.co.uk
Guidelines for commissioners for tenders and pitches The Design Council www.webdesignforbusiness.org
Scottish Enterprise: Choosing e-Business Suppliers www.scottish-enterprise.com
Scottish Enterprise: Guidance Notes for the Tendering Process (PDF) www.scottish-enterprise.com
Advertiser–Agency Relationships: A ‘Best Practice’ Toolkit (PDF) – ISBA (the Incorporated Society of British Advertisers) – look under their Publications section for Industry Best
Practice
www.isba.org.uk
How to write the perfect brief, no date given www.harmony.co.uk
Guidelines on writing a brief for museums, MDA, no date given www.mda.org.uk
Guidelines for developers for tenders and pitches Pitch protection information, MCCA, no date given www.mcca.org.uk
Report – Statistics about the costs of pitching and more, Dec. 2005 www.firedog-design.co.uk
What clients look for when choosing a new media agency, Juliet Blackburn, no date given www.bima.co.uk
10 tips to a prosperous client/designer relationship, Ray Noland, heartfelt advice from an experienced freelancer, Aug. 2004 theblacklistmag.com
Creating the perfect design brief, Peter L. Phillips, adapted from his book of the same name, 14 June 2005 www.graphics.com
Call and response: handling RFP tension, Nick Gould, 29 Aug. 2005 www.digital-web.com
Scoping Projects Scoping projects, D. Keith Robinson, 16th Nov. 2005 www.7nights.com
10 bad project warning signs, blogography, Andy Budd, 31 May 2005 www.andybudd.com
General project management software/time tracking/WBS Ablenet Solutions – collaborative software www.ablenetsolutions.com
The Turbo Project Manager series – select under Other Utilities at ... www.broderbund.com
Enterprise-wide project management software MJI Teamworks www.mjiteamworks.com
Ace Project www.aceproject.com
Web Spaced Project – project management software list www.web-based-software.com
eProject www.eproject.com
Review of top 10 project management software, 2006 project-management-software-
review.toptenreviews.com
Project management software for Creative companies Infowit www.infowit.com
Creative Project Manager www.creative-manager.com
Dedicated timesheet software Allnetic www.allnetic.com
Time Track www.trinfinitysoftware.com
Stakeholder Analysis Ask these questions to reach your stakeholders, Lauri Elliott, TechRepublic, 14 Nov. 2001 techrepublic.com.com
Stakeholder analysis, Will Allen and Margaret Kilvington, Landcare Research New Zealand, Nov. 2001 www.landcareresearch.co.nz
Communicate with project stakeholders, Jeffrey F. Barager, Point B Solutions Group, Microsoft Office Online, Work Essentials, no date given office.microsoft.com
Project Management Part 2 – stakeholders, Walter Storm, Nitron, The Code Project, 24 June 2005 www.codeproject.com
2.2 Project Stakeholders. A Guide to the Project Management Body of Knowledge –
derivative developed and reproduced by the Project Management Institute, TenStep Inc., 2003–4
www.tensteppb.com
Stakeholder analysis and stakeholder management, Rachel Manktelow, Mind Tools, no date given www.mindtools.com
Understanding organizational stakeholders for design success, Jonathan Boutelle, boxesandarrows, 5 June 2004 www.boxesandarrows.com
What is the stakeholders’ bargain with the project? Susannah Finzi, Suzanne Robertson, Aidan Ward, The Atlantic Systems Guild Inc., no date given www.systemsguild.com
Business case related Developing a web accessibility business case for your organization: Overview, S.L. Henry, ed., World Wide Web Consortium (MIT, ERCIM, Keio), Aug. 2005 www.w3.org
Client relationship management, Pat McClellan, Director Online, 9 Aug. 1999
director-online.com
Five keys for getting your IT initiatives funded, Michael Sisco, TechRepublic, CIO and IT Management, 4 Dec. 2004 techrepublic.com.com
Make it clear, Jack Keen, CIO Magazine, 1 Dec. 2003 www.cio.com
Make them walk your talk, Sally Whittle, Computer Weekly.com, 28 Sept. 2004 www.computerweekly.com
The business case for business cases, Mary Wilson and Brad Marshall, Concept Marketing Group Inc. no date given www.marketingsource.com
Understanding web logs and why it matters, Sharon Housley, Concept Marketing
Group Inc., no date given
www.marketingsource.com
South Carolina Budget and Control Board, Division of the State Chief Information Officer, Business Case Template, no date given www.cio.sc.gov
ROI 101: making the business case for technology investments, Rebecca Wettemann, CIO.com, Industry Experts, Analyst Corner, Nucleus Research, no date given
www2.cio.com
A business case for managing the digital media supply chain, Susan Worthy, DM Direct Newsletter, 28 Oct. 2005 www.dmreview.com
Client Relationships Client relationships, Blog, James Bielefeldt, 28 March 2006 www.jamesbielefeldt.com
Managing client relationships, Patty J. Ayres, WebDevBiz.com, 2005 www.webdevbiz.com
Bulletproof web design contracts, John Tabita, sitepoint, 28 Oct. 2005 www.sitepoint.com
Interview with Kelly Goto, Carolyn Wood, WISE-Women, 25 May 2005 www.wise-women.org
How to manage the monster, Kevin Airgid, Creative Behaviour, Issue No 9, 2005 www.creativebehavior.com
The web design business kit, Chapter 11 – Handle client complaints, sitepoint, no author or date given www.sitepoint.com
Brendon Sinclair interview part 2, Kirstan Czupryna, SiteCRITIQUE, 30 March 2004 www.sitecritique.net
Working with angry or dissatisfied clients, Rich Brooks, Flyte Blog, 25 July 2005
www.flyteblog.com
Do you have a bad SEO company, or are you just a bad client?, Stoney deGeyter, Search Engine Guide, 25 Aug. 2005 www.searchengineguide.com
Usability Definition US Department of Health and Human Services, Usability Basics www.usability.gov
Traditional against new usability methods The culture of usability: how to spend less and get more from your usability-testing
program, Janice Fraser New Architect, Aug. 2002
www.newarchitectmag.com
Remote testing versus lab testing, Bolt Peters, 3 Feb. 2005 boltpeters.com
Conduct your own remote usability study, Bolt Peters, 16 Feb. 2005 boltpeters.com
General usability Usability News, Newsletter of the Software Usability Research Laboratory, Wichita State University, Vol 8 Issue 1, Feb. 2006 www.usabilitynews.org
Criteria for optimal web design (designing for usability), Michael L Bernard Software
Usability Research Laboratory, Wichita State University, 30 March 2003
psychology.wichita.edu
Getting started – what is user centred design? Usability Net, no date given www.usabilitynet.org
Growing a business website: fix the basics first, Jakob Nielsen’s Alertbox, 20 March
2006
www.useit.com
Time for a redesign: Brad Wieners interviewing Jakob Nielsen (re 10% spend on usability), 1 June 2004 www.cioinsight.com
Choose & use the best colors: the psychology of color, Andrew Eaton, Concept
Marketing Group, no date given
www.marketingsource.com
Research-based web design & usability guidelines, Sanjay J. Koyani, Robert W. Bailey, Janice R. Nall et al., National Cancer Institute, US Department of Health and Human Services, 2003 www.usability.gov
Usability return on investment Return on investment for usability, Jakob Nielsen’s Alertbox, 7 Jan. 2003 www.useit.com
Usability ROI, Foraker Design – Provider of Usability & Web Design Services, no date given
www.usabilityfirst.com
Usability return on investment, Nielsen Norman Group Report, no date given www.nngroup.com
Return on investment for usable user-interface design: examples and statistics, Aaron Marcus, President, Aaron Marcus and Associates, Inc., 28 Feb. 2002 (PDF) www.amanda.com
Usability ROI: measuring return on investment, Foraker Design – Provider of Usability & Web Design Services, no date given www.usabilityfirst.com
Accessibility Watchfire webxact online testing webxact.watchfire.com
Web Accessibility Initiative (WAI) www.w3.org
Developing a web accessibility business case for your organization, S.L. Henry, ed., World Wide Web Consortium (MIT, ERCIM, Keio), Aug. 2005 www.w3.org
User-friendly websites for all User-friendly websites for all, Disability Rights Commission, News, 8 March 2006 www.drc.org.uk
PAS78 Guide to Good Practice in Commissioning Accessible Websites, BSI, launched 15 March 2005 www.bsi-global.com
Web Accessibility in Mind www.webaim.org
Interactive Media Software approaches and implications Comparing approaches to budgeting and estimating software development projects, Scott W. Ambler, 17 April 2006 www.ambysoft.com
Demystifying extreme programming: focusing on value – how to interact with your clients to deliver the software they really want, Roy Miller, Feb. 2003 www-128.ibm.com
Adaptive project management using Scrum – part 1, Craig Murphy, Methods and Tools, Winter 2004 www.methodsandtools.com
The Go-ForIt Chronicles: Memoirs of eXtreme DragonSlayers, Part 2, eXtreme programming: deceptively simple innovation, Willy Farrell and Mary-Rose Fisher, June 2001 www-128.ibm.com
The Waterfall Model, Wikipedia, April 2006 en.wikipedia.org
Interactive Media Testing tools Software QA Testing and Test Tool Resources www.aptest.com
Website Test Tools and Site Management Tools www.softwareqatest.com
General relating to testing/archiving Open source security testing methodology, Federico Biancuzzi, SecurityFocus, 29 March 2006 www.securityfocus.com
Performance & Software Testing Presentations, Scott Barber www.perftestplus.com
How can World Wide websites be tested? Rick Hower, April 2006 www.softwareqatest.com
Some basic testing concepts: Tests are tools, Derek Sissons, Philosophe.com, revised 24 April 1999 www.philosophe.com
Testing without a formal test plan, Derek Sissons, Philosophe.com, revised 2 July 2000 www.philosophe.com
Internet Archive www.archive.org
WC3 Mobile Web Initiative www.w3.org
Legal – Contracts Model contract for web projects, New Media Knowledge, 2 Oct. 2004 www.nmk.co.uk
Bulletproof web design contracts, John Tabita, sitepoint, 28 Oct. 2005 www.sitepoint.com
UK Data Protection, Information Commissioner www.ico.gov.uk
Briffa – London-based legal firm with good resources on their website www.briffa.com
UK RNIB Web Access Centre www.rnib.org.uk
Legal – Intellectual Property Nolo's website is an all-round resource for US law www.nolo.com
Comprehensive resource for researching US, European and Japanese patents www.freepatentsonline.com
The US Copyright Office has various documents on its website including one on basics of US copyright law and a summary of the DCMA www.copyright.gov
Many aspects of UK Intellectual Property law are outlined at these URLs. The UK Patent Office also has a trade mark search facility. www.intellectual-property.gov.uk
and www.patent.gov.uk
Interactive Media Market research Clikz Network – solutions for marketers www.clikz.com
Emarketer www.emarketer.com
Forrester – helping business thrive on technology change www.forrester.com
Internet World Stats – global marketing www.internetworldstats.com
O'Reilly Research research.oreilly.com
OVUM Ltd www.ovum.com
Gartner www.gartner.com
Crazy Frog ring tone history en.wikipedia.org
General on teams Teamwork Links – selected reviews of teamwork websites reviewing.co.uk
Belbin, R.M. – his site – tools available on team role analysis and more www.belbin.com
Cross-functional teams Cross-functional collaboration, Glenn M. Parker, Oct. 1994 deming.eng.clemson.edu
Kettley, P., Hirsh, W. (2000), Learning From Cross-Functional Teamwork, IES Report 356 www.employment-studies.co.uk
Building and managing cross-functional teams, Patrick Mosher, Workforce Performance Solutions, June 2005 www.wpsmag.com
Creativity and complexity in cross functional teams, Christopher M. Barlow (The Co-Creativity Institute, Nov 2000) (PDF) www.cocreativity.com
Virtual teams Leading Dispersed Product Development Teams, Preston G. Smith, in KNOWvations, Aug. 2002 www.sopheon.com
From experience: leading dispersed teams, Preston G, Smith, Emily L. Blancks, The Journal of Product Innovation Management, Vol. 19, pp 294–304, 2002 (PDF) www.newproductdynamics.com
Non-verbal communication Non-verbal Communication, Zero Million.com, Management and Personal Skills section, 2005 www.zeromillion.com
Non-verbal communication, Dilek Eryilmaz, Steve Darn, BBC and British Council, 6 Sept. 2005 www.teachingenglish.org.uk
Select, Assess & Train, Non-verbal Communication, Management Files, no date given www.selectassesstrain.com