Links
| General project management resource | Management Trainee web site: includes over 60 expert contributors who reguarly update and add. Not specifically for interactive media and concentrates on information for people moving into management rather than experienced practitioners. You can also register for a free monthly newsletter. | www.managementtrainee.co.uk |
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| Prince2 Project Management Methodology | Interactive media and Prince2 project management methodology | www.atsf.co.uk |
| Interactive Design – Briefs | UK Office of Government Commerce (Policy section) | www.ogc.gov.uk |
| Xplane collects blogs and sorts them into categories for you. The following is useful: Xplane Publications Design Blog – category Design for Business | xplane.com | |
| Design Council – Business section, range of useful information | www.designcouncil.org.uk | |
| Public sector tenders | Is accreditation the way forward? – article on public sector tenders and the client/supplier debate, British Design Innovation, 2006 | www.britishdesign.co.uk |
| Guidelines for commissioners for tenders and pitches | The Design Council | www.webdesignforbusiness.org |
| Scottish Enterprise: Choosing e-Business Suppliers | www.scottish-enterprise.com | |
| Scottish Enterprise: Guidance Notes for the Tendering Process (PDF) | www.scottish-enterprise.com | |
| Advertiser–Agency Relationships: A ‘Best Practice’ Toolkit
(PDF) – ISBA (the Incorporated Society of British Advertisers) – look
under their Publications section for Industry Best Practice |
www.isba.org.uk | |
| How to write the perfect brief, no date given | www.harmony.co.uk | |
| Guidelines on writing a brief for museums, MDA, no date given | www.mda.org.uk | |
| Guidelines for developers for tenders and pitches | Pitch protection information, MCCA, no date given | www.mcca.org.uk |
| Report – Statistics about the costs of pitching and more, Dec. 2005 | www.firedog-design.co.uk | |
| What clients look for when choosing a new media agency, Juliet Blackburn, no date given | www.bima.co.uk | |
| 10 tips to a prosperous client/designer relationship, Ray Noland, heartfelt advice from an experienced freelancer, Aug. 2004 | theblacklistmag.com | |
| Creating the perfect design brief, Peter L. Phillips, adapted from his book of the same name, 14 June 2005 | www.graphics.com | |
| Call and response: handling RFP tension, Nick Gould, 29 Aug. 2005 | www.digital-web.com | |
| Scoping Projects | Scoping projects, D. Keith Robinson, 16th Nov. 2005 | www.7nights.com |
| 10 bad project warning signs, blogography, Andy Budd, 31 May 2005 | www.andybudd.com | |
| General project management software/time tracking/WBS | Ablenet Solutions – collaborative software | www.ablenetsolutions.com |
| The Turbo Project Manager series – select under Other Utilities at ... | www.broderbund.com | |
| Enterprise-wide project management software | MJI Teamworks | www.mjiteamworks.com |
| Ace Project | www.aceproject.com | |
| Web Spaced Project – project management software list | www.web-based-software.com | |
| eProject | www.eproject.com | |
| Review of top 10 project management software, 2006 | project-management-software- review.toptenreviews.com |
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| Project management software for Creative companies | Infowit | www.infowit.com |
| Creative Project Manager | www.creative-manager.com | |
| Dedicated timesheet software | Allnetic | www.allnetic.com |
| Time Track | www.trinfinitysoftware.com | |
| Stakeholder Analysis | Ask these questions to reach your stakeholders, Lauri Elliott, TechRepublic, 14 Nov. 2001 | techrepublic.com.com |
| Stakeholder analysis, Will Allen and Margaret Kilvington, Landcare Research New Zealand, Nov. 2001 | www.landcareresearch.co.nz | |
| Communicate with project stakeholders, Jeffrey F. Barager, Point B Solutions Group, Microsoft Office Online, Work Essentials, no date given | office.microsoft.com | |
| Project Management Part 2 – stakeholders, Walter Storm, Nitron, The Code Project, 24 June 2005 | www.codeproject.com | |
| 2.2 Project Stakeholders. A Guide to the Project Management Body of Knowledge – derivative developed and reproduced by the Project Management Institute, TenStep Inc., 2003–4 |
www.tensteppb.com | |
| Stakeholder analysis and stakeholder management, Rachel Manktelow, Mind Tools, no date given | www.mindtools.com | |
| Understanding organizational stakeholders for design success, Jonathan Boutelle, boxesandarrows, 5 June 2004 | www.boxesandarrows.com | |
| What is the stakeholders’ bargain with the project? Susannah Finzi, Suzanne Robertson, Aidan Ward, The Atlantic Systems Guild Inc., no date given | www.systemsguild.com | |
| Business case related | Developing a web accessibility business case for your organization: Overview, S.L. Henry, ed., World Wide Web Consortium (MIT, ERCIM, Keio), Aug. 2005 | www.w3.org |
| Client relationship management, Pat McClellan, Director Online, 9 Aug.
1999 |
director-online.com | |
| Five keys for getting your IT initiatives funded, Michael Sisco, TechRepublic, CIO and IT Management, 4 Dec. 2004 | techrepublic.com.com | |
| Make it clear, Jack Keen, CIO Magazine, 1 Dec. 2003 | www.cio.com | |
| Make them walk your talk, Sally Whittle, Computer Weekly.com, 28 Sept. 2004 | www.computerweekly.com | |
| The business case for business cases, Mary Wilson and Brad Marshall, Concept Marketing Group Inc. no date given | www.marketingsource.com | |
| Understanding web logs and why it matters, Sharon Housley, Concept Marketing Group Inc., no date given |
www.marketingsource.com | |
| South Carolina Budget and Control Board, Division of the State Chief Information Officer, Business Case Template, no date given | www.cio.sc.gov | |
| ROI 101: making the business case for technology investments, Rebecca
Wettemann,
CIO.com, Industry Experts, Analyst Corner, Nucleus Research, no date given |
www2.cio.com | |
| A business case for managing the digital media supply chain, Susan Worthy, DM Direct Newsletter, 28 Oct. 2005 | www.dmreview.com | |
| Client Relationships | Client relationships, Blog, James Bielefeldt, 28 March 2006 | www.jamesbielefeldt.com |
| Managing client relationships, Patty J. Ayres, WebDevBiz.com, 2005 | www.webdevbiz.com | |
| Bulletproof web design contracts, John Tabita, sitepoint, 28 Oct. 2005 | www.sitepoint.com | |
| Interview with Kelly Goto, Carolyn Wood, WISE-Women, 25 May 2005 | www.wise-women.org | |
| How to manage the monster, Kevin Airgid, Creative Behaviour, Issue No 9, 2005 | www.creativebehavior.com | |
| The web design business kit, Chapter 11 – Handle client complaints, sitepoint, no author or date given | www.sitepoint.com | |
| Brendon Sinclair interview part 2, Kirstan Czupryna, SiteCRITIQUE, 30 March 2004 | www.sitecritique.net | |
| Working with angry or dissatisfied clients, Rich Brooks, Flyte Blog, 25 July 2005 | www.flyteblog.com |
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| Do you have a bad SEO company, or are you just a bad client?, Stoney deGeyter, Search Engine Guide, 25 Aug. 2005 | www.searchengineguide.com | |
| Usability Definition | US Department of Health and Human Services, Usability Basics | www.usability.gov |
| Traditional against new usability methods | The culture of usability: how to spend less and get more from your usability-testing program, Janice Fraser New Architect, Aug. 2002 |
www.newarchitectmag.com |
| Remote testing versus lab testing, Bolt Peters, 3 Feb. 2005 | boltpeters.com | |
| Conduct your own remote usability study, Bolt Peters, 16 Feb. 2005 | boltpeters.com | |
| General usability | Usability News, Newsletter of the Software Usability Research Laboratory, Wichita State University, Vol 8 Issue 1, Feb. 2006 | www.usabilitynews.org |
| Criteria for optimal web design (designing for usability), Michael L
Bernard Software Usability Research Laboratory, Wichita State University, 30 March 2003 |
psychology.wichita.edu | |
| Getting started – what is user centred design? Usability Net, no date given | www.usabilitynet.org | |
| Growing a business website: fix the basics first, Jakob Nielsen’s Alertbox, 20 March 2006 |
www.useit.com | |
| Time for a redesign: Brad Wieners interviewing Jakob Nielsen (re 10% spend on usability), 1 June 2004 | www.cioinsight.com | |
| Choose & use the best colors: the psychology of color, Andrew Eaton,
Concept Marketing Group, no date given |
www.marketingsource.com | |
| Research-based web design & usability guidelines, Sanjay J. Koyani, Robert W. Bailey, Janice R. Nall et al., National Cancer Institute, US Department of Health and Human Services, 2003 | www.usability.gov | |
| Usability return on investment | Return on investment for usability, Jakob Nielsen’s Alertbox, 7 Jan. 2003 | www.useit.com |
| Usability ROI, Foraker Design – Provider of Usability & Web Design Services, no date given | www.usabilityfirst.com |
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| Usability return on investment, Nielsen Norman Group Report, no date given | www.nngroup.com | |
| Return on investment for usable user-interface design: examples and statistics, Aaron Marcus, President, Aaron Marcus and Associates, Inc., 28 Feb. 2002 (PDF) | www.amanda.com | |
| Usability ROI: measuring return on investment, Foraker Design – Provider of Usability & Web Design Services, no date given | www.usabilityfirst.com | |
| Accessibility | Watchfire webxact online testing | webxact.watchfire.com |
| Web Accessibility Initiative (WAI) | www.w3.org | |
| Developing a web accessibility business case for your organization, S.L. Henry, ed., World Wide Web Consortium (MIT, ERCIM, Keio), Aug. 2005 | www.w3.org | |
| User-friendly websites for all | User-friendly websites for all, Disability Rights Commission, News, 8 March 2006 | www.drc.org.uk |
| PAS78 Guide to Good Practice in Commissioning Accessible Websites, BSI, launched 15 March 2005 | www.bsi-global.com | |
| Web Accessibility in Mind | www.webaim.org | |
| Interactive Media Software approaches and implications | Comparing approaches to budgeting and estimating software development projects, Scott W. Ambler, 17 April 2006 | www.ambysoft.com |
| Demystifying extreme programming: focusing on value – how to interact with your clients to deliver the software they really want, Roy Miller, Feb. 2003 | www-128.ibm.com | |
| Adaptive project management using Scrum – part 1, Craig Murphy, Methods and Tools, Winter 2004 | www.methodsandtools.com | |
| The Go-ForIt Chronicles: Memoirs of eXtreme DragonSlayers, Part 2, eXtreme programming: deceptively simple innovation, Willy Farrell and Mary-Rose Fisher, June 2001 | www-128.ibm.com | |
| The Waterfall Model, Wikipedia, April 2006 | en.wikipedia.org | |
| Interactive Media Testing tools | Software QA Testing and Test Tool Resources | www.aptest.com |
| Website Test Tools and Site Management Tools | www.softwareqatest.com | |
| General relating to testing/archiving | Open source security testing methodology, Federico Biancuzzi, SecurityFocus, 29 March 2006 | www.securityfocus.com |
| Performance & Software Testing Presentations, Scott Barber | www.perftestplus.com | |
| How can World Wide websites be tested? Rick Hower, April 2006 | www.softwareqatest.com | |
| Some basic testing concepts: Tests are tools, Derek Sissons, Philosophe.com, revised 24 April 1999 | www.philosophe.com | |
| Testing without a formal test plan, Derek Sissons, Philosophe.com, revised 2 July 2000 | www.philosophe.com | |
| Internet Archive | www.archive.org | |
| WC3 Mobile Web Initiative | www.w3.org | |
| Legal – Contracts | Model contract for web projects, New Media Knowledge, 2 Oct. 2004 | www.nmk.co.uk |
| Bulletproof web design contracts, John Tabita, sitepoint, 28 Oct. 2005 | www.sitepoint.com | |
| UK Data Protection, Information Commissioner | www.ico.gov.uk | |
| Briffa – London-based legal firm with good resources on their website | www.briffa.com | |
| UK RNIB Web Access Centre | www.rnib.org.uk | |
| Legal – Intellectual Property | Nolo's website is an all-round resource for US law | www.nolo.com |
| Comprehensive resource for researching US, European and Japanese patents | www.freepatentsonline.com | |
| The US Copyright Office has various documents on its website including one on basics of US copyright law and a summary of the DCMA | www.copyright.gov | |
| Many aspects of UK Intellectual Property law are outlined at these URLs. The UK Patent Office also has a trade mark search facility. | www.intellectual-property.gov.uk and www.patent.gov.uk |
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| Interactive Media Market research | Clikz Network – solutions for marketers | www.clikz.com |
| Emarketer | www.emarketer.com | |
| Forrester – helping business thrive on technology change | www.forrester.com | |
| Internet World Stats – global marketing | www.internetworldstats.com | |
| O'Reilly Research | research.oreilly.com | |
| OVUM Ltd | www.ovum.com | |
| Gartner | www.gartner.com | |
| Crazy Frog ring tone history | en.wikipedia.org | |
| General on teams | Teamwork Links – selected reviews of teamwork websites | reviewing.co.uk |
| Belbin, R.M. – his site – tools available on team role analysis and more | www.belbin.com | |
| Cross-functional teams | Cross-functional collaboration, Glenn M. Parker, Oct. 1994 | deming.eng.clemson.edu |
| Kettley, P., Hirsh, W. (2000), Learning From Cross-Functional Teamwork, IES Report 356 | www.employment-studies.co.uk | |
| Building and managing cross-functional teams, Patrick Mosher, Workforce Performance Solutions, June 2005 | www.wpsmag.com | |
| Creativity and complexity in cross functional teams, Christopher M. Barlow (The Co-Creativity Institute, Nov 2000) (PDF) | www.cocreativity.com | |
| Virtual teams | Leading Dispersed Product Development Teams, Preston G. Smith, in KNOWvations, Aug. 2002 | www.sopheon.com |
| From experience: leading dispersed teams, Preston G, Smith, Emily L. Blancks, The Journal of Product Innovation Management, Vol. 19, pp 294–304, 2002 (PDF) | www.newproductdynamics.com | |
| Non-verbal communication | Non-verbal Communication, Zero Million.com, Management and Personal Skills section, 2005 | www.zeromillion.com |
| Non-verbal communication, Dilek Eryilmaz, Steve Darn, BBC and British Council, 6 Sept. 2005 | www.teachingenglish.org.uk | |
| Select, Assess & Train, Non-verbal Communication, Management Files, no date given | www.selectassesstrain.com |